The Workflow module provides fully automated business procedures for HR workflow control. Workflow manages the actual process rather than just the data. Predefined elements are built into the module and are activated after the first 'action' in the relevant procedure takes place.
HR workflow control
Many workflow software products have evolved from document management, database or electronic mail systems. These options can be complex and costly as they are used across a variety of other applications and are not always the best solution for HR workflow control. The system is fully automated and it consolidates the requirements of personnel and payroll departments through streamlining and simplification. The result is improved efficiency of many business processes, which eliminates many unnecessary steps.
Management of business procedures
Workflow also provides better process control through the improved management of business procedures achieved by the standardization of working methods and the availability of audit trails. Consistency in the procedure makes it more difficult for employees to avoid responding to or acting on specific actions generated by the system.
For example, automatic emails are generated to advise managers if an employee is off sick for a number of days but is not certified. If the certificate is not received within a given timeframe, then another course of action begins, such as an email reminder to the employee, which the system automatically creates through mail merge.
Proactive communications tool
Unlike standard personnel systems that simply record the absence, the Workflow module takes over the management of the process, moving from a basic recording system to a proactive communications tool that controls the actions for the HR department.
The end result is improved efficiency and customer service through a software control process that can be designed and adapted in line with changing business needs.